Retail sales associate

As a retail sales associate at Macy’s, I specialized in selling fragrances, where I developed strong customer service and communication skills. I helped customers find scents that matched their preferences and needs, often introducing them to new products through personalized recommendations. My role required a solid understanding of different fragrance notes and brands, as well as the ability to meet sales goals in a fast-paced environment. I enjoyed building rapport with customers, answering product questions, and creating a welcoming shopping experience that encouraged return visits and brand loyalty.

June 2020 to January 2022